Privacy Policy

Altius EDM Privacy Policy

Last Updated: March 27, 2025

At Altius EDM, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We collect several types of information from and about users of our platform:

1.1 Personal Information

Account Information: When you register for an account, we collect your name, email address, company name, and job title.
Billing Information: For paid subscriptions, we collect billing details such as billing address and payment information.
Profile Information: Information you provide in your user profile, such as profile picture, contact information, and professional background.

1.2 Usage Information

Log Data: Information that your browser sends whenever you visit our platform, including your IP address, browser type, browser version, pages visited, time and date of your visit, and time spent on each page.
Device Information: Information about the device you use to access our platform, including hardware model, operating system, and unique device identifiers.
Analytics Data: Information about how you interact with our platform, such as the features you use, the actions you take, and the preferences you set.

1.3 Content Information

User Content: Information, documents, forms, and other data that you create, upload, or store using our platform.
OCR Data: Information extracted from documents processed through our Optical Character Recognition (OCR) feature.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving our platform and services
Processing and completing transactions
Sending administrative information, such as updates, security alerts, and support messages
Responding to your comments, questions, and requests
Personalizing your experience on our platform
Monitoring and analyzing trends, usage, and activities in connection with our platform
Detecting, preventing, and addressing technical issues
Protecting the security and integrity of our platform

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Regular backups and disaster recovery procedures
Employee training on data security and privacy

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

After account termination, we will retain your information for a period of 30 days, after which it will be permanently deleted, unless retention is required by law or for legitimate business purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct inaccurate or incomplete information about you.
Deletion: You can request that we delete your personal information in certain circumstances.
Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
Objection: You can object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us at [email protected].

7. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our platform, understand user activity, and enhance the security of our platform. You can control cookies through your browser settings and other tools.

8. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We have implemented appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy when transferred internationally.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Postal Address: [Your Company Address]

This Privacy Policy was last updated on March 27, 2025.